I've been using Apex Medical Transportation for over a year for a weekly appointment. The company runs a top notch service. I get to see quite a few medical transportation companies dropping off or picking up other patients at the doctor's office and they don't compare. I'm impressed because the drivers are always dressed professionally and are easily identifiable plus they care. The vans are clean and we'll maintained. I've seen the fleet of other local companies driving around dirty and outdated equipment. Apex is updating their fleet continually. The dispatch service is prompt and courteous. There can be an occasional delay which never makes them happy and they do their best to not make it a common occurrence.
I have been so pleased that I have found a transport company that actually cares about its customers! The vans are spotless. The drivers are clean, professionally dressed and friendly. I can actually enjoy my trips with friendly conversation. The communication is excellent! I am always informed about the status of my trips and wait time is kept to the absolute minimum.
The owner is very involved and works diligently to hire and train excellent staff and make sure his customers are satisfied.
I have been utilizing Apex for over a year now and I don't wish to book a trip with any other company. I have needed to use many other transport companies early on after being paralyzed and none compare to Apex!